Are there many forms to complete?
There is no paperwork at all – no forms to fill in, no assessments or credit checks to go through. It’s all
done by our trained Motability specialist.
Will anyone want to check my physical condition?
There are no assessments of any kind. Provided you have at least 12 months left to run on the Higher Rate
Mobility Component of the Disability Living Allowance, you will be eligible.
Do I have to be a driver?
No. You don’t have to drive to take out a car on the Scheme – you can nominate up to two drivers.
What if I need my car adapted?
We have a wide range of car adaptations available, many at no extra cost. If you’d like more information,
please call 0845 456 4566 and ask Motability for ‘Make it Yours’ – their free guide to adaptations.
I have a good no claims history. Can I carry this forward if I leave the Car Scheme in the future?
The Scheme insurers, Royal & SunAlliance Motability are able to provide confirmation of the claims history on
the policy.
How do you know what I need from a car?
Jardine’s partnership with Motability involves special training to make sure we understand the needs of
people with a disability. We pride ourselves on being friendly and helpful, and many of our customers return
to us again and again to order their Motability car.
What if my circumstances change over the next three years?
Depending on the circumstances, Motability look at each case individually, and do their best to accommodate your new
requirements.
I have chosen the car I want, what should I do next?
Once you’ve chosen the car, you simply need to place your order. Just bring these three things along to us:
- The driving licence of any planned drivers
- Your letter of award entitlement and
- Proof of your address (such as a recent utility bill). We’ll take care of everything else.
Buying a brand new car with Motability is easy – over 500,000 customers are already in on the Motability scheme.